Privacy policy

When we need to obtain information from you, we will always ask you to provide it voluntarily and expressly. The data collected through the data collection forms on the website or in other ways will be incorporated into the processing systems of CLINICA DENTAL COTS SL.

This entity will process the data confidentially and exclusively for the purpose of offering the services requested, with all the legal and security guarantees imposed by Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce.

 

- Who is the controller of your data?

  • The person responsible is CLINICA DENTAL COTS SL
  • Its VAT number is: B98736499
  • Its address is at: CALLE CARLOS CERVERA Nº 12 BAJO - VALENCIA (46006)
  • E-mail address: direccion@clinicadentalcots.es
  • Registered in the commercial register of Valencia, volume 9966, book , section , folio 26, sheet v-16543×, entry 1.
  • Dr Vicente Cots Alcayde member 46001820

CONTACT DATA PROTECTION OFFICER

DPO.CLINICADENTALCOTSSL@LOCK4DATA.ES

 

  • For what purposes do we process your personal data?

At CLINICA DENTAL COTS SL we process the information provided to us by data subjects in a fair, lawful and transparent manner in compliance with EU Regulation 2016/679 of 27 April 2016 of the European Parliament and of the Council and Law 3/2018 of 5 December 2018 on data protection and guarantee of digital rights.

If you are a CUSTOMER/PATIENT or USER:

If you are a customer/patient or user, we will process the following categories of personal data:

  • Identification data (name, surname, ID card number...)
  • Contact details (email, Whatsapp...)
  • Bank details (account number, bank card...)
  • Financial data in the case of applying for financing (payslip, documents relating to financial solvency, etc.).
  • Medical history data (health, image...)
  • Other data (provided by the data subject in open forms or communications)

 

 

We process your data for the purpose of:

  • Manage the services, information and/or products requested.
  • Carrying out treatment and medical follow-up.
  • To send communications of interest (if the interested party has given the appropriate authorisation).
  • To comply with the legal obligations applicable to the data controller.

If you are EMPLOYED or JOB APPLICANT:

If you are an employee or applicant/candidate, we will process the following categories of personal data

  • Identification data (name, surname, ID card number...)
  • Data included in the curriculum vitae (Studies, work experience, hobbies...)
  • Contact details (email, Whatsapp...)
  • Bank details (account number, holder, SEPA mandate)
  • Image
  • Other data (provided by the data subject in open forms or communications)

We process your data for the purpose of:

  • Manage the rights and obligations relating to the contractual relationship.
  • Candidate selection
  • Use, reproduction or publication of image, name and voice (if duly authorised by the person concerned)
  • Complying with the legal obligations of companies.

If you are a SUPPLIER of our company:

If you are a supplier, we will process the following categories of personal data:

  • Identification data (name, surname, ID card number...)
  • Contact details (email, Whatsapp...)
  • Bank details (account number, invoicing...)
  • Other data (provided by the data subject in open forms or communications)

We process your data for the purpose of:

  • Administrative, accounting and tax management.
  • Monitoring and control of the business relationship.
  • Fulfilling the legal obligations of companies

 

  • Am I obliged to provide personal data?

CLINICA DENTAL COTS SL will only request the data strictly necessary for the performance of the purpose for which they are collected, so that if they are not provided, the requested service cannot be provided.

  • How long will we keep your data?

The personal data provided and obtained in the course of the relationship between the data subject and CLINICA DENTAL COTS SL will be kept for a maximum period of 5 years from the last confirmation of interest or as long as we are required by law to do so, in which case they will be properly blocked and deleted when not required.

  • What is the legitimacy for the processing of your data?

In compliance with Article 6.1 of EU Regulation 2016/679 of 27 April, we inform you that the legitimacy for the processing of your data is as follows:

  1. the data subject gave his or her consent to the processing of his or her personal data for one or more specified purpose(s) and/or
  2. the processing is necessary for compliance with a legal obligation applicable to the controller and/or
  3. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, provided that such interests are not overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a child.

 

  • To which recipients will your data be communicated?

The data processed by CLINICA DENTAL COTS SL may be disclosed to third parties where we are required to do so by law.

Also CLINICA DENTAL COTS SL has service providers for whom it is necessary to communicate data in different business areas (administration, accounting, taxation, marketing, labour, etc.). The relationship with these companies is regulated in accordance with Article 28 of EU Regulation 2016/679 of 27 April 2016 of the European Parliament and of the Council (GDPR). The data accessed from these companies will only be used for the necessary business purpose and will not be retained for any other purpose.

  • What are your rights when you provide us with your data?

Any data subject has the right to obtain confirmation as to whether at CLINICA DENTAL COTS SL we are processing personal data concerning you or not.

Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request that we restrict the processing of their data, in which case we will only keep it for the purpose of exercising or defending claims. Users may also object to the processing of their data. CLINICA DENTAL COTS SL cease to process the data, except for compelling legitimate reasons, or in the exercise or defence of claims.

The user can send a letter to CLINICA DENTAL COTS SLThe responsible person's address, or by means of an e-mail indicated in the heading of this Policy, enclosing a photocopy of their identity document, at any time and free of charge, to:

 

  • To revoke consents granted.
  • Obtain confirmation as to whether or not personal data concerning the User are being processed.
  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Obtain the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
  • Request the portability of your data.
  • Contact the DPO of CLINICA DENTAL COTS SL
  • lodge a complaint with the supervisory authority (www.aepd.es) in the event that they consider that their rights under the applicable data protection regulations have been infringed.

 

 

CLINICA DENTAL COTS SL adopts the corresponding security levels required by the aforementioned Personal Data Protection regulations and other applicable regulations. These security levels are mandatory for those entities that access our information by virtue of a contractual relationship and/or service provision, in application of article 28 of EU Regulation 2016/679 (GDPR).

 

However, it assumes no liability for damages arising from alterations that third parties may cause to the user's computer systems, electronic documents or files.

Cookies may be used during the provision of website services. Cookies are physical files containing personal information stored in the user's own terminal. The user can configure their browser to prevent the creation of cookie files or to warn of their creation. Check our cookies policy through the link you will find on this website.

If you choose to leave our website via links to websites not owned by us, CLINICA DENTAL COTS SL shall not be responsible for the privacy policies of such websites or for the cookies that they may store on the user's computer.

Our policy with respect to e-mail is to only send communications that you have requested to receive.

If you prefer not to receive these messages by e-mail, we will offer you the possibility of exercising your right to cancel and waive receipt of these messages, in accordance with the provisions of Title III, Article 22 of Law 34/2002 of Services for the Information Society and Electronic Commerce.